About us.

We are 24/7 Virtual Receptionist

 

Running a short-let property management business might sound like a dream come true at the beginning.

But once you have to deal with multiple listings things might get complicated.

You can find communicating with guests an overwhelming and exhausting activity without any “official working hours”, which you might no longer desire to deal with. When you find yourself in such a situation …

We, at Bright Receptionist, are here to help you.

Our main goal is to simply let you sit back and relax while we take over and handle each guest in a friendly manner. Because we know that as the competition increases constantly it is most important to deliver outstanding hospitality and that is what we strive for.

Why should you choose us?

Our mission is to make your guests satisfied, while you can focus on what is essential for you – building your portfolio and expending your business.

We would ask you trust us on this, but we would rather you decide for yourself. Contact us from the form below and try our free 5 Day Free Trial (Cancel anytime, no contract or obligations).

Screening potential guests

Handling inquiries and bookings

Collecting payments and deposits

Managing cynchronizations

Dealing with emergencies

Coordinating cleanings with your housekeepers

Coordinating technical issues with your technicians

Coordinating day-to-day operations with your local property manager

Virtual concierge: giving information about the property and the area

24/7

Virtual Receptionist
  • Instant guest communication via chat, email and phone all around the clock

    Personalized communication with your guests – all answers in less than 1 hour (usually in minutes)

  • Dealing with emergencies

    Your guests got locked out in the middle of the night? No problem, we have you covered! We are the first point of contact if your guests face any issues during their stay. We will immediately help them in a prompt and professional manner.

  • Synchronizations, integrations and channel management

    We take care of the synchronization between all different channels and platforms you use and we manually check every little detail to prevent from double bookings

  • Screen potential guests
  • Handle bookings and inquiries
  • Collect deposits and payments
  • Organize key exchange and check-in
  • Deal with emergencies and resolution cases
  • Coordinate cleanings with your housekeepers
  • Coordinate technical issues with your technicians
  • Coordinate day-to-day operations with your local property manager
  • Manage synchronizations between all different channels and platforms
  • Virtual concierge: answer to all guest questions and give information about the property and the area

Other Services

Revenue Management

  • Developing a pricing strategy adjusted to cover seasonality with accordance to your location and competition

  • Manual daily adjustment of your rates in order to maximize occupancy and revenues

  • Dynamic pricing

Listing Management

  • Creating or editing your existing listing descriptions

  • Listing your properties on Airbnb and all other major OTAs

  • Creating digital guidebooks

Review Management

  • Writing customized reviews to your guests

  • Writing customized answers to your guest reviews

  • Writing customized answers to your negative guest reviews in a professional polite manner that leaves a positive impression in your new potential guests

5 - 9 listings

129$per listing
129$per listing
  • Instant guest communication via phone, chat and email
  • Handling all inquiries and instant bookings
  • Colecting Payments and deposits
  • Dealing with emergencies
  • Coordinating operations with your staff on place
  • Revenue Management
  • Listing management
  • Review Management
  • If you manage more than 20 properties or in case you need a different package of services, please contact us.

     

    We offer customized solutions and discounts based on the number of properties and the services included.

10 - 19 listings

119$per listing
119$per listing
  • Instant guest communication via phone, chat and email
  • Handling all inquiries and instant bookings
  • Colecting Payments and deposits
  • Dealing with emergencies
  • Coordinating operations with your staff on place
  • Revenue Management
  • Listing Management
  • Review Management
  • If you manage more than 20 properties or in case you need a different package of services, please contact us.

     

    We offer customized solutions and discounts based on the number of properties and the services included.

Bright Receptionist

For any questions, further info or for booking a demo, please contact us from the form below