About us.

We are 24/7 Virtual Receptionist

 

Renting out your property or running your short-let property management business might sound like a dream come true at the beginning! But once you have to deal with multiple listings things might get complicated. You can find communicating with guests and managing listings an overwhelming and exhausting activity which you no longer desire to deal with. When you find yourself in such a situation …

We, at Bright Receptionist, are here to help you.

Our main goal is to simply let you sit back and relax while we take over and handle each guest in a friendly manner. Because we know that as the competition increases constantly it is most important to deliver outstanding hospitality and that is what we strive for.

Why should you choose us?

Our mission is to make your guests satisfied, while you can focus on what is essential for you – expending your business or spending more time with your friends and family. We would ask you trust us on this, but we would rather you decide for yourself. Contact us from the form below and try our free 5 Day Free Trial (Cancel anytime, no contract or obligations).

Screening potential guests

Handling inquiries

Handling instant bookings

Managing listings, calendars and availability

Organizing key exchange

Coordinating cleanings with your housekeepers

Coordinating technical issues with your technicians

Coordinating day-to-day operations with your local property manager

Virtual concierge:

providing information about the property and the area

24/7

Virtual Receptionist
  • Instant guest communication via chat, email and phone all around the clock

    Personalized communication with your guests – all answers in less than 1 hour (usually in minutes)

  • Dealing with emergencies

    Your guests got locked out in the middle of the night? No problem, we have you covered! We are the first point of contact if your guests face any issues during their stay. We will immediately help them in a prompt and professional manner.

  • Synchronizations, integrations and channel management

    We take care of the synchronization between all different channels and platforms you use and we manually check every little detail to prevent from double bookings

  • Screen potential guests
  • Handle all bookings and inquiries
  • Organize key exchange and check-in
  • Deal with emergencies and resolution cases
  • Coordinate cleanings with your housekeepers
  • Coordinate technical issues with your technicians
  • Coordinate day-to-day operations with your local property manager
  • Manage listings, calendars and availability
  • Manage synchronizations, integration and channel management
  • Virtual concierge: providing information about the property and the area
  • Manual check of the correspondence for each booking

Other Services

Profile & Listing Management

  • Creating a copy for your new or existing listing(s) that provokes action

  • Increasing your visibility in search engines

  • Success is measured by number of views and booking rate (the % of guests who book after visiting the listing).

Review Management

  • Writing reviews to your guests

  • Writing answers to your guest reviews

  • Writing answers to your negative guest reviews in a professional manner that leaves a positive impression in your new potential customers

Price & Sales Management

  • Manual adjustment of your daily rates for maximizing occupancy and sales with accordance with your rate plans

  • Negotiating with your clients, offering alternative properties, last minute and long-stay discounts etc.

  • Tracking results

Managing 5 to 9 listings

149$per listing
149$per listing
  • Instant guest communication via phone, chat and email
  • Handling all inquiries and instant bookings
  • Coordinating all day-to-day operations with your staff on place
  • Dealing with emergencies
  • Managing calendars and availability
  • Synchronizations, integrations and channel management
  • Listing management
  • Review Management
  • Price & Sales Management

Managing 10 or more listings

129$per listing
129$per listing
  • Instant guest communication via phone, chat and email
  • Handling all inquiries and instant bookings
  • Coordinating all day-to-day operations with your staff on place
  • Dealing with emergencies
  • Managing calendars and availability
  • Synchronizations, integrations and channel management
  • Listing Management
  • Review Management
  • Price & Sales Management

Bright Receptionist

For any questions, further info or for booking a demo, please contact us from the form below